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HomeReturn & Exchange Policy

Return & Exchange Policy

Return & Exchange
As a Company, we build our business based on Quality and Customer Satisfaction, to provide our customers with the BEST QUALITY REPLICA PRODUCTS for the BEST PRICE is our mission. However, sometimes a return or an exchange is necessary. Therefore, we built the return & exchange policy upon to customer satisfaction and will accept your items back should they be faulty in any way.

To take advantage of our return and exchange policy, please contact us within 15 days upon the delivery date.

Return Guideline
1. Please contact us to get a Return Authorization and Return Address within 15 days upon receipt.
2. All items must be returned in unused/unworn condition.  Please return the original package with complete attachments including pamphlet, tag, dust bag, case, etc.
3. If items are in the following condition, you may return the item within 15 days after you received it.

a. Quality issue
b. Totally damaged during the shipment

We will refund to your card the full cost of your purchase after received your return parcel in Good Undamaged Condition. Any postal costs which we are happy to cover with a voucher which can be used towards another purchase.

4.Due to below for customer's personal reasons, you would like to return the items back. We are sorry you need to pay for 25% restocking fee and shipping cost. So please complete your order carefully

a. Not interested any more for the product.
b. Mistake order by customer side
c. Wrong or incomplete shipping address provided by customer.
d. Parcel return due to nobody at home to sign it.

Exchange Guideline
1. Please contact us to get a Exchange Authorization and Return Address within 15 days upon receipt.
2. All items must be returned in unused/unworn condition. Please return the original package with complete attachments including pamphlet, tag, dust bag, case, etc.
3. If the products you receive have some quality problems, please email pictures to us and we can arrange for an Unconditional Exchange Authorization without additional costs to you.
4. If the products don't come up to expectation and you feel you would have preferred another item please contact us for an Exchange Authorization but you must pay the shipping charges back and forth.
5. All items can be exchange for different price replacements. Pay or Refund the price difference. Please be aware that we will issue the replacements only after your returns have been received.

Any further questions please feel free to contact with us on: lvofficialshop@gmail.com

Please note:
Shipped Orders Cannot be cancelled once shipped.